After extensively researching new phone systems available, Piedmont Regional Library System (PRLS) chose TalkSwitch. They quickly realized the system’s vast feature options including easier administration and long-term maintainability which was not previously available with the old legacy system. After turning to TalkSwitch (now FortiVoice) directly for a local vendor who managed installation processes, education and training of the system, PRLS teamed up with A&J Computers Inc., an IT technology service leader in NW Georgia for over 20 years. A&J Computers Inc’s depth of knowledge of the system and willingness to provide support up front even before they were awarded the contract spoke volumes to PRLS. “A&J Computers displayed the most confidence with the system, having worked with it on a regular basis,” comments George. “They were authoritative and knowledgeable about both the system and installation and were able to suggest features that I had not been previously aware of.”
